At Ilm Hub, we are committed to protecting your privacy and maintaining the trust of every visitor, student, and parent who interacts with our website. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit ilmhubonline.com.
Who We Are
Ilm Hub is a trusted online Quran academy providing authentic Islamic education to students worldwide. Our website address is: https://ilmhubonline.com
For any privacy-related concerns, you may contact us directly via our Contact Us page or through WhatsApp.
Information We Collect
We collect information to improve your experience on our website. The types of information we may collect include:
- Personal Information — such as your name, email address, phone number, and country when you fill out our contact or enrollment forms.
- Comment Data — when visitors leave comments on our site, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string to assist with spam detection.
- Technical Data — including your IP address, browser type, device information, and pages visited, collected automatically when you browse our website.
Profile Pictures & Gravatar
An anonymized string generated from your email address may be shared with the Gravatar service to check whether you use it. The Gravatar service has its own privacy policy available at automattic.com/privacy. Once your comment is approved, your profile picture may be visible to the public alongside your comment.
Media Uploads
If you upload images to our website, please avoid including embedded location data (EXIF GPS) in those images. Other visitors may be able to download and extract location data from any images uploaded to our website.
Cookies
Cookies are small text files stored on your device to enhance your browsing experience. Ilm Hub uses cookies in the following ways:
- Comment Cookies — If you leave a comment, you may opt in to saving your name, email, and website in cookies for your convenience. These cookies last for one year.
- Login Cookies — When you log into your account, several cookies are set to remember your login details and display preferences. Login cookies last two days and screen option cookies last one year. Selecting “Remember Me” extends your login to two weeks.
- Session Cookies — When you visit our login page, a temporary cookie is set to check if your browser accepts cookies. This cookie contains no personal data and is removed when you close your browser.
- Editor Cookies — If you publish or edit content, a cookie storing the article post ID is saved temporarily. It contains no personal data and expires after one day.
Embedded Content from Other Websites
Pages on our website may include embedded content such as videos, images, and articles from external sources. This embedded content behaves exactly as if you had visited those external websites directly.
These third-party websites may collect data about you, use their own cookies, embed additional tracking technologies, and monitor your interaction with their embedded content — particularly if you are logged into an account on those platforms.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and enrollment requests
- Provide and improve our online Quran teaching services
- Send important updates, course information, and class schedules
- Prevent spam and ensure website security
- Analyze website traffic to improve user experience
Who We Share Your Data With
Ilm Hub does not sell, trade, or rent your personal information to any third parties. Your data may only be shared in the following limited circumstances:
- With trusted service providers who assist in operating our website and conducting our services
- When required by law or to protect the rights and safety of our students and staff
- If you request a password reset, your IP address will be included in the reset email
How Long We Retain Your Data
- Comment data is retained indefinitely to allow us to recognize and approve future comments automatically.
- Registered user data is stored as long as your account remains active. You may request deletion of your data at any time.
- Enrollment and contact form data is retained for as long as necessary to provide our services and comply with legal obligations.
Your Rights Over Your Data
You have full rights over your personal data. Specifically, you may:
- ✅ Request a copy of all personal data we hold about you
- ✅ Request correction of any inaccurate information
- ✅ Request deletion of your personal data from our records
- ✅ Withdraw consent for data processing at any time
- ✅ Lodge a complaint with your local data protection authority
To exercise any of these rights, please contact us through our Contact Us page.
Data Security
We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no internet transmission is completely secure, and we encourage you to contact us immediately if you suspect any unauthorized use of your data.
Where Your Data is Sent
Visitor comments may be verified through an automated spam detection service. Enrollment and contact form data is securely stored on our protected servers and is never transmitted to unauthorized parties.
Children’s Privacy
Ilm Hub provides Quran education to students of all ages, including children. We do not knowingly collect personal information directly from children under the age of 13 without verified parental consent. All enrollment for minors must be completed by a parent or legal guardian.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please do not hesitate to reach out to us:
- 🌐 Website: ilmhubonline.com
- 📧 Email: ilmhubonline10@gmail.com
- 📱 WhatsApp: +1-224-409-9177